OUR MISSION
The True North Standard
At True North Facades, our mission is to help customers and architects succeed through technical expertise, strategic problem solving, proactive communication and providing unmatched customer service that exceeds expectations from project conception to project completion.
We promise to always provide...
TECHNICAL
EXPERTISE
We will be the technical experts on any projects we represent. If we don’t know, we know who does.
STATEGIC
PROBLEM SOLVING
We pride ourselves on finding solutions during project delivery and helping you find your edge during the bid phase.
PROACTIVE COMMUNICATION
Communication is the key to success. We firmly believe that communication helps facilitate lasting relationships and drives successful projects.
UNMATCHED
CUSTOMER SERVICE
Our goal and promise is to have the best customer service in the industry. Hold us to it.
Guiding You Towards Your Project’s “True North”
HOW WE WORK
Guidance From Concept Through Completion
True North Facades works alongside architects, general contractors, and glazing contractors throughout the life of a project. From early design and product selection through budgeting, procurement, and delivery, we provide the technical expertise, manufacturer knowledge, and hands-on support needed to protect design intent and keep projects moving forward
01
Define
Understand the Vision
We engage early with architects to understand project goals, performance requirements, design intent, and material needs.
Design Phase >> Discovery • Product Exploration • Scope Definition
02
Design
Develop the Solution
We provide technical guidance and manufacturer expertise to identify glass, glazing, and facade solutions that support the project’s design and performance needs.
Design + Specification Phase >> Technical Guidance • Product Selection • Design Support
03
Plan
Prepare for Execution
As the project moves into bidding, we support general contractors and glazing contractors with pricing, budgeting, lead times, product details, and unresolved technical considerations.
Bidding Phase >> Budgeting • Pricing • Lead Times • Technical Coordination
04
Deliver
See It Through
Once products are selected and ordered, we continue supporting contractors through procurement and product delivery, helping maintain continuity through project completion.
Construction Phase >> Ordering • Delivery Coordination • Ongoing Support
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Get to know True North, explore the products and technologies available to your team, and discuss the needs of upcoming projects.​
SERVING THE GREATER MIDWEST AREA
Expertise Across the Region
True North Facades proudly serves Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Nebraska, and the Chicago area, supporting projects with technical expertise, trusted manufacturer relationships, and responsive, hands-on guidance.
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While the Midwest is home, our expertise isn’t limited by geography. Wherever a project takes us, we bring the same approachable, collaborative service and straightforward communication our Midwest roots are known for.​
MEET MATT
Your Guide to Glass
A former teacher with over a decade of experience in the glass and glazing industry, Matt brings a natural ability to make complex facade technologies easier to understand.
He combines technical expertise, curiosity, and a relationship-first approach to help architects, contractors, and project teams confidently navigate their projects from concept through completion, serving as President, Architectural Sales.
When he’s not exploring the latest facade innovations, Matt can usually be found outdoors with his wife, Brooke, and their growing family, preferably somewhere near a lake or bonfire.
Check out his podcast, The Facade Pod to get to know him and the industry even better.
Tune in for info from glass and glazing industry leaders. The Facade Pod is hosted by Matt Krier and Mitch Hawkins, and available on Spotify.
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